Generel terms of Contract

1. Conclusion of the contract
1.1. Euron Transfer only acts as a travel agent and forwards customer inquiries to a local service provider selected by Euron Transfer. The receipt of the respective customer request and the forwarding of the customer request from Euron Transfer to the selected service provider on site will be confirmed to the customer by means of a so-called reservation confirmation. The contract for the provision of the transport service is concluded exclusively between the customer and the service provider selected by Euron Transfer. You can find more details about this process in our general terms and conditions.

2 Content of the contract
2.1. The travel service results from the description in the booking confirmation of the service provider selected by Euron Transfer. The content of the services also includes the additional provisions for carrying out pick-ups and returns in the booking confirmation.

2.2. Prices are for a pickup address and one-way route; The trips are carried out directly from the airport to the hotel/holiday home/club ship or in reverse order. The price listed in the booking confirmation includes 1 suitcase and one piece of hand luggage per person.

2.3. In addition to the selected service providers, Euron Transfer undertakes to provide a replacement vehicle in the event of a delay in arriving flights if the customer notifies the delay in good time. Timely means immediately after the customer becomes aware of it. However, within reasonable limits, waiting times of up to 1.5 hours can occur.

2.4. If the customer wishes to change the booking after the order has been placed and the binding booking confirmation has already been received from the service provider selected by Euron Transfer, this change must be reported to Euron Transfer in writing at info@eurontransfer.com. If you do not report the obligation to transport expires.

2.5. Exceptional situations such as air traffic controller strikes, extremely bad weather conditions, etc. can only be absorbed to a limited extent by the service providers selected by Euron Transfer, so that longer waiting times must then be accepted by the customer.

2.6 The driver will appear at the hotel, cruise port or airport for pickup at the time of pickup. If you cannot find your driver, you must call us within the first 5 minutes so we can check. The guest must not endanger his flight by waiting at the hotel/apartment/cruise ship and may have to take a taxi to the airport; Euron Transfer will cover the costs upon presentation of a receipt and less the transfer price.

3 price
The price stated in the booking confirmation from Euron Transfer is binding. After booking, the customer has the option of paying for the transfer via Paypal or in cash to the driver.

4 cancellation costs
In the event of a cancellation by the customer, the customer undertakes to pay Euron Transfer the following cancellation costs directly:

up to 18 hours before collection – no cancellation costs
up to 8 hours before pickup – 50% of the transfer price
If you do not show up at pickup, 100% of the transfer costs

5 Warranty
Euron Transfer itself is generally not liable for the execution of the trips by the service provider selected by Euron Transfer, only within the scope of the duty of care of a prudent businessman for the conscientious preparation of the agreed trips and the careful selection and monitoring of the service providers. The amount of liability is limited to the fare. The customer is obliged to report any complaints about the service immediately to Euron Transfer within 2 days, which will then be forwarded to the executing company.

5.1 Euron Transfer is not liable for lost luggage, strollers, golf luggage, walkers, wheelchairs and other items carried by the guest.

5.2 Euron Transfer is not liable for damage to luggage, strollers, golf luggage, walkers, wheelchairs, as it is not possible to prove whether the damage occurred during the flight before or during the transfer. You should have your own insurance for this.

5.3 Items left in the vehicle must be requested from us by email within 3 days. Euron Transfer checks this with the responsible partners and helps to deliver the items to them as quickly as possible. For deliveries to the hotel on the same day, as soon as the vehicle is in the immediate vicinity, there is a fee of €10.00. If it can no longer be delivered on the same day, then with the next possible transfer to the region for a fee of €20.00. If the guest wants an item that was left in the vehicle back on the same day, a separate vehicle must be sent to the hotel.

6 Severability clause
If one of the above clauses is ineffective, this does not change the effectiveness of the contract. The statutory provisions take the place of invalid clauses.

Turkish law applies. Place of jurisdiction is Manavgat, Türkiye.

General terms and conditions from Antalya, April 24, 2018

Company address: Euron Transfer, Side Colakli mevki, 82 sok, Sundance sitesi 6 E, Manavgat/Antalya/Türkiye